F.A.Q.
F.A.Q.
As you may know, we have been in close collaboration with your committee to bring you a fantastic range of athletic apparel which befits such a great club. All cycling & triathlon clothing is hand-tailored in our facility in Italy, where we can control production times and exceptional quality.
All items are made to order so there is only limited stock available. We are estimating up to six weeks lead time for orders, however, we are looking to exceed these times. So please bear with us, as we want you to be completely happy with the items that you have ordered and to be proud to compete in your new apparel.
If you don't receive your items within 5 days from placing the order it means your garments are in in production and will be delivered as soon as ready within the time frame above.
Please note there is a flat fee of £3.95 per order for Recorded Second Class Royal Mail shipping within UK. International shipping costs will be priced accordingly upon checkout.
If you have already placed an order and wish to add other items to it, as long as you have not received a shipping confirmation, please place the additional order and inform us either at checkout or by email so that we can combine the delivery and process a refund for the second shipping charges.
If you purchase more than £45 of non-club SaddleDrunk gear with any order you will also get free delivery.
Please click here for the Sizing Chart If you need sizing outside of our standard sizing or your size is not available for a particular design please contact us.
If you have any special requirement for your items due to personal circumstances, please advise us on checkout notes or contact us by phone. We will be treating your request with privacy and confidentiality.
Thank you for your patience and if you have any questions please do not hesitate to contact us at store@saddledrunk.com.
ALL OUR PRODUCTS ARE FULLY CUSTOMISED FOR THE CLUB.